Services A-Z (112)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account activation

Accounts and User Access / Getting a Harding account

Add storage, CPU, RAM to a VM

Server/Storage Infrastructure

Additional hardware

Classroom Tech and Computer Labs / Computer Labs

Applications Manager (formerly Appworx)

Software and Applications / Banner

Argos access

Software and Applications / Argos

Argos issues and questions

Software and Applications / Argos

Argos report requests

Software and Applications / Argos

Authorize Third-Party eMail Service (SFP/DKIM)

Email, Calendar, Productivity

B

Banner documentation and training

Software and Applications / Banner

Banner issues and questions

Software and Applications / Banner

Banner permissions

Software and Applications / Banner

Blocked sites

Computers, Peripherals, Hardware

Business Intelligence

Software and Applications / Analytics and Business Intelligence

C

Canvas issues and errors (Faculty)

Learning Management / Canvas

Canvas issues and errors (Student)

Learning Management / Canvas

Change a Google Group

Email, Calendar, Productivity / Google

Change an email alias

Email, Calendar, Productivity / Google

Change password

Accounts and User Access / Manage my Harding Account

Chrome Remote Desktop

Network, Wireless, Phones / Working From Anywhere

Cisco Jabber

Network, Wireless, Phones / Campus Telephones

Cisco Jabber

Network, Wireless, Phones / Working From Anywhere

Classroom computer

Classroom Tech and Computer Labs / Classrooms

Classroom software

Classroom Tech and Computer Labs / Classrooms

CNF Permissions

Software and Applications / CampusNexus

CNS Change Requests

Software and Applications / CampusNexus

CNS Permissions

Software and Applications / CampusNexus

Computer installs and upgrades

Computers, Peripherals, Hardware / Technology Purchase

Computer troubleshooting

Computers, Peripherals, Hardware / Computer Maintenance

Computer updates

Computers, Peripherals, Hardware / Computer Maintenance

Conference room

Classroom Tech and Computer Labs / Conferencing

Connecting to guest wireless

Accounts and User Access / Guest Access

Consultation request

Consultation or General Requests

Create a Google Group

Email, Calendar, Productivity / Google

Create an email alias

Email, Calendar, Productivity / Google

Create new VM

Server/Storage Infrastructure

Crosslisting

Learning Management / Canvas

D

Digital Signage requests

TVs, Gaming, Digital Signs

Disabled account

Accounts and User Access / Manage my Harding Account

Disconnect (unmap) Network Share

Computers, Peripherals, Hardware

DNS record changes

Network, Wireless, Phones

E

Echo360 Classroom Capture

Learning Management / Echo360

Echo360 Issues

Learning Management / Echo360

Echo360 Personal Capture

Learning Management / Echo360

F

Fax

Network, Wireless, Phones / Campus Telephones

Firewall rule changes

Network, Wireless, Phones

Forgotten/expired password

Accounts and User Access / Manage my Harding Account

G

Gaming/Streaming Devices

TVs, Gaming, Digital Signs

General Requests

General server/software issues

Software and Applications

Google Feature Review

Email, Calendar, Productivity / Google

Graduate Admissions Event Request

Software and Applications / Slate

Grammarly

Software and Applications

H

HardingU App issues

Software and Applications

How to get an account

Accounts and User Access / Getting a Harding account

I

In-ground Cable Location

Network, Wireless, Phones / Wired Network

Install a new Wireless Access Point (WAP)

Network, Wireless, Phones / Wireless Network

IP Address Reservation

Network, Wireless, Phones

K

Knowledge Base article requests

Consultation or General Requests

L

Lab computer

Classroom Tech and Computer Labs / Computer Labs

Lab software

Classroom Tech and Computer Labs / Computer Labs

Library Accounts

Library

Library Databases

Library

M

Move Access Database

Email, Calendar, Productivity / Microsoft Office

N

Network Issues

Network, Wireless, Phones

New network line

Network, Wireless, Phones / Wired Network

O

Office 365

Email, Calendar, Productivity / Microsoft Office

OnBase access

Software and Applications / Document Management

OnBase changes

Software and Applications / Document Management

OnBase documentation and training

Software and Applications / Document Management

OnBase issues and questions

Software and Applications / Document Management

Online Forms

Web Content

Other account issues

Accounts and User Access / Manage my Harding Account

P

Phone programming changes

Network, Wireless, Phones / Campus Telephones

Pipeline issues

Software and Applications

Pipeline Messages

Web Content

Pipeline portal

Web Content

Podium Control Box/White Box

Classroom Tech and Computer Labs / Classrooms

Printer issue

Classroom Tech and Computer Labs / Computer Labs

Printers

Computers, Peripherals, Hardware / Peripheral Devices

Projectors and Projector Screens

Classroom Tech and Computer Labs / Classrooms

R

Repair Network Line

Network, Wireless, Phones / Wired Network

Repair phone/line

Network, Wireless, Phones / Campus Telephones

Report Banner duplicates

Software and Applications / Banner

Request a new phone/line

Network, Wireless, Phones / Campus Telephones

Request a new Slate Voice/SMS number

Software and Applications / Slate

Request a Shared Drive

Email, Calendar, Productivity / Google

S

SafeConnect Problems

Network, Wireless, Phones

Scanners

Computers, Peripherals, Hardware / Peripheral Devices

Schedule a walk-through

Classroom Tech and Computer Labs / Classrooms

Slate Requests - General

Software and Applications / Slate

Software Installation

Computers, Peripherals, Hardware

Sound

Classroom Tech and Computer Labs / Classrooms

SSL Certificate issues

Server/Storage Infrastructure

T

TecHU Training

IS&T Training

Temporarily Restore Network Drive Access (M Drives, Group Shares)

Computers, Peripherals, Hardware

Training requests

IS&T Training

TV Service Replacement Assistance

TVs, Gaming, Digital Signs

TV/Smart Board

Classroom Tech and Computer Labs / Classrooms

U

uAchieve

Software and Applications

Unable to Forward Campus Phone

Network, Wireless, Phones / Campus Telephones

V

Virus/Malware scans

Computers, Peripherals, Hardware / Computer Maintenance

VM maintenance

Server/Storage Infrastructure

Voicemail

Network, Wireless, Phones / Campus Telephones

VPN Access

Network, Wireless, Phones / Working From Anywhere

W

Web Traffic Analysis

Software and Applications / Analytics and Business Intelligence

Website Creative Request

Web Content

Website Redirect

Web Content

Wireless issues

Network, Wireless, Phones / Wireless Network

WordPress blogs

Web Content

Y

Yubikey Purchase Request

Accounts and User Access / Multi-Factor Authentication

Z

Zoom

Classroom Tech and Computer Labs / Conferencing

Zoom

Email, Calendar, Productivity / Web Conferencing